Emergency numbers in Vietnam

If this is happening now, call first and read afterwards.

These calls are free from any phone in Vietnam, including a phone with no SIM card, no credit and no roaming.

After you have called

• · Say where you are before anything else. A street name, a hotel name, a beach, a landmark — anything that can be found.
• · Operators may not speak your language. Give the location first and slowly, then what has happened.
• · Ask your hotel front desk or anyone nearby to speak to the operator. A local speaker on the phone is worth more than a perfect sentence you cannot pronounce.
• · If you have travel insurance, call their 24-hour assistance line after the emergency services, not before.

Worth knowing before you need it

• · Save all three numbers in your phone now, while you are reading this. Searching for a number during an emergency is the situation this page exists to prevent.
• · 115 is the ambulance service. In a medical emergency, dial it before you call anyone else, including your hotel or your insurer.
• · Response times and coverage vary between cities and rural areas. On an island or in a remote province, tell the operator that too.

Soalan lazim

What is the emergency number in Vietnam?

Vietnam has three emergency numbers: 113 for police, 114 for fire and rescue, and 115 for an ambulance. All three are free from any phone in Vietnam, including a phone with no SIM card, no credit and no roaming.

What is the ambulance number in Vietnam?

The ambulance number in Vietnam is 115. It is free to call from any phone. In a medical emergency, dial 115 before contacting your hotel, your embassy or your insurer — and say where you are before anything else.

What is the fire brigade number in Vietnam?

The fire and rescue number in Vietnam is 114. It is free to call from any phone. 114 also handles rescue, not only fires.

What is the police number in Vietnam?

The police number in Vietnam is 113. It is free to call from any phone.

Do I need a Vietnamese SIM card to call the emergency services?

No. Emergency calls in Vietnam connect from any phone, including one with no SIM card, no credit and no roaming plan. If your phone has no service at all, try another network by restarting it, or ask anyone nearby to make the call.

Will the operator speak English?

Not necessarily. Give your location first, slowly and clearly, before describing what has happened — a location the operator can find is more useful than a full explanation they cannot follow. If someone local is nearby, ask them to speak to the operator instead.

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